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Rules and safety

Last updated October 14, 2026

GotWork is a place to find a hand or lend one. These rules keep it safe and fair for everyone.

What GotWork is

  • GotWork helps people in Ontario find each other for gigs. That is all it does.
  • GotWork does not handle money. You and the other person agree on the pay and settle it yourselves.
  • GotWork is not an employer or an agency. It does not check skills, licences, insurance or background.
  • The Verified mark means one thing: the person showed government photo ID with the name on their profile, their face matched it, and they are 18 or older.

Who can use it

  • You are 18 or older and you are in Ontario.
  • You have one account, and it is yours. Use your real name.
  • You confirm your identity before you post a gig or send a message.

Gigs that are not allowed

  • Anything against the law.
  • Sexual services, escorting, or adult content.
  • Anything to do with illegal drugs, weapons or stolen goods.
  • Asking someone to pay a fee or deposit, buy gift cards, cash a cheque, or pass along money or packages. These are common scams.
  • Pyramid schemes and "recruit others to earn" offers.
  • Ads for a business or product instead of a real task.
  • Work for anyone under 18.
  • Work that needs a licence in Ontario, such as electrical or gas work, unless the gig says a licence is required and a licensed person does it.
  • Gigs that turn people away because of who they are, for example their race, religion, gender, age or disability.

Photos on a gig

  • Only photos of the task: the couch to move, the yard to clean. Up to 4 on a gig.
  • Only photos you took or have the right to share.
  • No people, faces or children in the photos.
  • Nothing that shows where you live, such as a house number, a street sign or a licence plate.
  • Nothing sexual, violent or hateful, and no text, ads or phone numbers.
  • Photos that break these rules are removed with the gig.

How to treat each other

  • Be honest about the task, the time and what you can do.
  • Be respectful. No insults, hate, threats or unwanted sexual messages.
  • Do not send the same message to lots of people.
  • Do not share someone else's private details.
  • If plans change, say so. Mark your gig as filled when you have found someone.
  • When a gig is done, answer "Did it go well?" honestly. Never ask for, offer or trade answers.

Staying safe

  • Agree on the task, the time and the pay before any work starts.
  • Never pay to get a gig. Never send money, gift cards, bank details, your Social Insurance Number (SIN) or a password to someone you met here.
  • Keep chatting on GotWork until you are comfortable sharing more.
  • For an in-person gig, tell someone you trust where you will be and when.
  • Meet in a public place first when you can.
  • If something feels wrong, you can stop and leave.
  • If you or someone else is in danger, call 911.

Report and block

  • To report a gig, open it and choose Report this gig.
  • To report or block a person, open your conversation with them and choose Report or block.
  • The other person is not told who reported or blocked them.
  • When you report a conversation, GotWork staff can read that conversation to review your report. Staff do not read conversations that nobody has reported.
  • When you block someone, you stop seeing each other's gigs and cannot message each other. You can unblock them from Me, under Blocked people.

When rules are broken

  • GotWork can remove a gig, pause an account, or close an account.
  • A paused account cannot post or message, and its gigs are hidden. The person is told on their Home page.
  • Serious matters may be passed to the police when the law requires or allows it.

Limits

To slow down spam, each person can:

  • post up to 3 gigs a day,
  • start up to 10 new conversations a day,
  • send up to 60 messages an hour, and
  • send up to 10 reports a day.

More

These rules are part of the Terms. The Privacy page says what GotWork keeps about you.